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Shipping & Returns

Returns
ALL returns are pre-paid by the customer, unless an error is made on our part. ALL returned items are subject to a 20% re-stocking fee. No returns can be processed after 30 days of purchase. Returns within 30 days of purchase require a return authorization number. ALL Returns without an RA number will not be accepted. Please contact us at info@americanscootercenter.com for a RA number.

International Shipping
US mail international shipping is extremely reliable. It is important that you provide us with your correct address, formatted correctly. Some packages have taken 4-6 weeks to reach some locations. If your package is returned to us we will contact you for a corrected address.

Carrier Damage
Save all packing material and contact us immediately to arrange for the carrier's representative to inspect the damage.

Privacy
The security of your personal information is extremely important to us. We will never sell or rent your personal information to anyone under any circumstances. We do not keep credit card numbers on file. We may provide your name, shipping address, and phone number to a drop ship vendor or shipper. We're committed to protecting the security and privacy of any personal information you provide to us.

Secure Shopping
The secure sockets layer (SSL) software americanscootercenter.com employs is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

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